Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.In order to receive your refund please follow the steps below:Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.
Request your Return Authorization Number and by emailing support@kainlee.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages. (You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please make sure you send the item back as a gift as we don’t cover custom fees for returns)
Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
There are certain situations where only partial refunds are granted (if applicable):Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: support@kainlee.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: support@commonpanda.com
Sale/Promotion items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 20% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.
Invalid Reasons:
Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at Common Panda. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Buyer found items cheaper somewhere else – Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Customer –
отличная бабочка красиво смотрится
B***n –
Great tie, I love it how detailed it is! 5 stars
Customer –
greath thanks AAA+++ and thanks for the gift 🙂
M***a –
Спасибо продавцу, быстро пришло. Отличная качественная вещь. И подарочек внутри)
P***p –
looks good, durable material
L***A –
Пришло быстро! Все как на картинке! Супер! Спасибо!
J***k –
wszystko ok.
N***v –
Очень даволен! В подарок положили еще одну тканную бабочку)
A***n –
Good quality
V***a –
bel fatto
G***e –
понравилось смотрятся очаровательно
M***a –
Very nice
M***u –
Tak jak na zdjęciach
K***e –
SUPER!
S***g –
Beautiful! Thank you
O***a –
Деревянная бабочка оказалась еще красивее чем на фото! Быстро пришел заказ! Спасибо!
N***a –
thank you, really tie. it will be great with shirt.
Customer –
As described, love it, perfect fit, seller comes highly recommended A+++
Customer –
Nice
W***R –
ótimo
S***v –
fancy stylish accessory. neat and beautiful! and reliable quality is packaged.
C***n –
GREAT
Customer –
very very fast. like show dress, Good, original and surprise. comprare many More
E***a –
both in the!
S***s –
thanks for gift
Customer –
Produit sympa bravo 😉
S***p –
حلوه
G***a –
Genial! Gran vendedor y ademas con regalo incluido! Muchas gracias
Customer –
супер…довольна очень за подарок огромное спасибо
F***j –
le bois est un peu plus foncé que la description, il est un peu noircit au niveau de la découpe. ça reste très correct pour le prix
K***n –
super
A***n –
Товар супер. продавца рекомендую. качество на высоте. описание соответствует.
M***k –
Very good quality, fast shipping
M***a –
Great
J***R –
Super joli noeud pap, je recommande !!
Customer –
super
Customer –
as described but not sure if will use
A***o –
sps
D***n –
Good!
P***a –
gorgeous
Z***a –
Perfect. Very fast delivery.
N***a –
Super baby happy at 1 sept will put it
D***o –
Excellent butterfly, perfect looks
S***v –
very good
K***n –
love it
J***s –
Great tie, it’s sturdy and well made. Looks amazing in person
D***n –
Fast to USA…. Recommend Seller…. Great Product ⭐️⭐️⭐️⭐️⭐️
B***n –
I am one happy and satisfy customers