Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.In order to receive your refund please follow the steps below:Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.
Request your Return Authorization Number and by emailing support@kainlee.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages. (You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please make sure you send the item back as a gift as we don’t cover custom fees for returns)
Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
There are certain situations where only partial refunds are granted (if applicable):Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: support@kainlee.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: support@commonpanda.com
Sale/Promotion items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 20% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.
Invalid Reasons:
Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at Common Panda. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Buyer found items cheaper somewhere else – Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
A***h –
Exactly what I wanted. Keep in mind it is PVC wood. So heavy monitors can cause it to bend. Other than that it is very sturdy and can store many things. Very happy!
Customer –
Item arrived very promptly and as described. However a heavy monitor will cause the board to cave in slightly
E***k –
The item was quickly shipped and fits the description. It got 4/5 because two hinges were broken (but I was able to built it nontheless).
S***y –
Отличная подставка, купил на работу, под монитором не прогибается
T***n –
Fast delivery.
Customer –
Extremely quick delivery, good quality, slightly difficult to assemble but worth the price
R***v –
Спасибо всё пришло, 17 дней
R***v –
Супер, спасибо.
A***a –
Хорошо упакована, собрать было не легко, а опыт имеется 😀 доставка быстрая. Монитор стоит уже пару месяцев и полочка немного прогнулась, в остальном выглядет прочно и устойчиво, а главное практично.
Customer –
Подставка хорошая, но всё таки, дорогая для сових материалов, по составу какой-то пластик, чтобы собрать (хоть и по инструкции) надо подумать. Под моим монитором прогибается немного по середине, но не заметно, зато клавиатуру не задвинешь внутрь. Заказ шёл долго и по России не отслеживался.
S***v –
Отлично – спасибо! Доставили за 23 дня, всё в целости и сохранности, материал не то пластиков не то дерево, но осень приятный на ощупь, без запаха и не пачкается. Собрал за пять минут без инструкции, все отверстия и соединения подогнаны очень хорошо! Товар очень качественный и функциональный – всем советую!
A***a –
Отлично! Монитор стоит идеально
A***n –
3 месяца спустя я наконец-то получил товар. товар отличный!:)
R***f –
Looks good and above expectations. There is even place for wires in the stand.
S***h –
хлипкая stand, how much протянет known. idea but very excellent. p.s. may monitor heavy just have:
S***h –
Подставка хлипкая, не известно сколько протянет. Но сама идея отличная. P.S. Возможно у меня просто тяжелый монитор 😀
R***v –
Заказывал для жены, она довольна. Материал пвх, хлипковата, но для легкого монитора сойдет.
E***a –
Доставка долгая: 7-8 недель. Принёс курьер домой. Собирается интуитивно, хотя есть и инструкция.
E***v –
На вид очень хлюпенькая, но в целом крепкая. Сборка простая. Запахов нет.
S***h –
Супер. Правда маловат. Но хлам под монитором убрать можно. Собирается за 10 минут
S***h –
хлипкая, some floor гнется monitors. material: plastic and between mean something пенопластоп
Customer –
fast delivery
D***e –
Arrived withing less than 2 weeks. Easy to build. Perfect!
Customer –
Kharkov posting was less than a month. Was packed in cardboard pupyrchatuyu film, do not break down in the way. Not difficult, as a designer. Stand light, looks good. Take the office. Please See the size of the purchase, not for each monitor.
A***d –
Gathered at once (
Y***v –
Looks beautiful. But when we look at-hlipkovato bit. So now time will tell how long will. The Package was more than a month.
I***o –
Ok
Customer –
Great product. Recommended