Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.In order to receive your refund please follow the steps below:Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.
Request your Return Authorization Number and by emailing support@kainlee.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages. (You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please make sure you send the item back as a gift as we don’t cover custom fees for returns)
Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
There are certain situations where only partial refunds are granted (if applicable):Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: support@kainlee.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: support@commonpanda.com
Sale/Promotion items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 20% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.
Invalid Reasons:
Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at Common Panda. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Buyer found items cheaper somewhere else – Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
M***k –
Zamówione 31.01 dotarło 26.02. Jakość bardzo dobra, spinki solidne.Gustowne pudełko.
A***r –
Received super fast (2 weeks) and and items as described. Good quality. Happy with my purchase !
A***v –
Быстрая доставка . Хорошее качество
R***a –
Labai geras ir grritai atsiunte
P***s –
Excelent!!!!
K***a –
Nice and very fast delivery!
A***h –
Great job! Perfectly made 🙂 Fast shipment. I’M really satysfied! Have fun 🙂
A***a –
Fast shippin. Good to do bussines with. Thank you
B***n –
Cudowna mucha, świetne wykonanie. Dobrze się nosi, a wszyscy się zachwycają xp
M***a –
Thank you very much, and gift 🙂 Super and very fast.
N***s –
très beau
K***a –
Запонки плохо приклеили. А так все не плохо
R***v –
посылка дошла за 10 дней, заказ соответствует заявленному внешнему виду и качеству
C***Z –
Chulísima. Muy original. Perfecta. Llegó super rápido. Gracias
C***s –
superbe qualité, livré très rapidement. je recommande +++. tel que sur l’image
T***v –
Very good quality and I recommend!!
H***e –
Way bigger in person. Great seller and great product.
Customer –
Thank you for the fast shipping
D***a –
wood отклеилось запонке one (((fast shipping about 2 week to павлодара
Customer –
fast shipping!
Customer –
Fast delivery, the product is as described and very cute, just expected better quality on the belt and the clip.
B***a –
ok
J***a –
Very satisfied with the goods, thank you.
A***0 –
Welcome! Shipping to Moscow for 14-17 days. Goods are packed well, plus a box. Butterfly is made well, groove in the form of a pen at! As the picture. Strap is adjustable and is also good. Cons of, from one of the cufflinks a little scratched top coat but I think you can paint marker 🙂 AND a piece of wood, made from a butterfly caught me with a small knot or it is just a little cleavage. IN general, there is a small hole, малозаметная. The goods value for money!